How do I change my billing email?
Send receipts, invoices, and billing notifications to a dedicated address such as your accounting inbox.
Your billing email is where every billing message for your workspace is sent: payment receipts, invoices, renewal reminders, payment-failure alerts, and trial notices. It is separate from the email you sign in with, so larger teams can route billing to an accounting inbox without changing anyone's login.
To change it, open Settings, Billing and find Billing email (just below Payment methods). Click Edit, type the new address, and click Save. The change applies to all future billing messages right away, and your saved receipts will start arriving at the new address.
If you leave the field empty, billing messages fall back to the workspace owner's account email. You can update the billing email as often as you like. The workspace owner can change it, and so can anyone whose role holds the "Enable paid features & add-ons" permission. If you need to move billing to a person who is not the owner, set their address here rather than transferring ownership.
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More in Billing & plans
How do I update my billing information?
Change your card, billing email, or company name on invoices.
How do I cancel my subscription?
Cancel anytime; your workspace stays active until the end of the billing period.
Where can I find my invoices and receipts?
Past invoices on your Billing settings lists every invoice, with the invoice and receipt to download and Pay now for any that are still open.
How do I add or change the payment method on file?
Add a card, pick which one we charge, or remove one from Payment methods on your Billing settings.