Getting started

What's the largest file I can upload?

Documents take files up to 250 MB. Email attachments and text messages have smaller limits.

Each file you upload to Documents can be up to 250 MB. That covers almost any PDF, including long inspection reports and photo-heavy appraisals.

Limits elsewhere in Coastline

Some places have a smaller limit, because the file has to travel somewhere that has its own cap:

  • Email attachments: up to 25 MB per email from a connected Gmail account, and 20 MB for files attached to an email template.
  • Text messages: images up to 5 MB to send in a text. Other files up to 50 MB.
  • Contact imports: CSV files up to 100 MB.

If a file is too large

Coastline tells you which file was too large. To get it under the limit, save a smaller copy of the PDF (most PDF apps have a "Reduce file size" or "Optimize" option), or split it into a few smaller files.

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