Getting started

How do I set up text messaging for my workspace?

Get a dedicated workspace number so you and your team can text contacts from inside Coastline.

Open Settings → Messaging. Pick an area code, fill in your business details, and we'll provision a dedicated number tied to your workspace. U.S. carriers require this registration step before you can start texting; expect a few business days for approval.

Once your number is live, you can text any contact from their profile or from the Messages page in the sidebar. Inbound replies appear in the same thread and are logged to the matching contact's timeline, so the whole team can see the full conversation history without forwarding screenshots.

Was this article helpful?

Still need help?

Submit a ticket and a human will get back to you.

Contact support