Why does my texting registration ask for so much information?
U.S. carriers require business registration before you can send texts from a workspace number.
U.S. carriers (the underlying networks that deliver every text) require every business that sends marketing or transactional texts to register their business identity first. That's why Settings → Messaging asks for your legal business name, tax ID, address, and a sample of the messages you'll send. The registration is reviewed by an industry body (separate from Coastline), and once approved your texts deliver at full speed.
There are two registration types: Sole Proprietor (single-owner businesses without a tax ID, with a lower daily volume cap) and Standard (businesses with a tax ID, higher volume). Pick the one that matches your business. Approval typically takes a few business days, sometimes longer if details need correcting.
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