Add Microsoft Teams to Bookings

What you get

When Teams is set as your booking meeting location, every new booking automatically gets a unique Microsoft Teams meeting link. The link is included in the confirmation email sent to you and your customer.

Enable Teams for bookings

1. Connect your Microsoft/Outlook account under Settings → Account → Email & Inbox (if you have not already). Teams uses the same Microsoft account.
2. Go to Settings → Booking → Meeting location.
3. Select Microsoft Teams.

New bookings from this point forward will include a Teams link. Existing bookings are not updated retroactively.

What the customer sees

The booking confirmation email includes a "Join meeting" button that opens the Teams call. No Teams account is required on the customer's end; they join as a guest.

Things to know

• This requires a Microsoft account (Microsoft 365 or personal) connected to Coastline. A Zoom or Google Meet account is not needed alongside Teams; pick one meeting location at a time.
• Teams generates a new, unique meeting link per booking. It does not reuse your Personal Meeting Room.
• If a booking is rescheduled, the original Teams link is cancelled and a new one is generated. The customer receives an updated confirmation.