How many calls can my workspace make per day, and why is there a limit?

Your workspace can place up to 300 outbound AI calls per day, at a pace of at most 2 calls per second and 10 simultaneous calls, with a monthly spend ceiling of $150 by default. Higher plan tiers raise these caps, but no tier is unlimited, by design.

Here is what each cap protects:

• 300 calls per day and 2 calls per second: your number's reputation. Carriers flag numbers that suddenly blast out calls, and a Spam Likely label can take weeks to shake. Keeping volume in a normal small-business range is the single best defense; see why business phone numbers get flagged as spam. Since Current calls from your one real business number, protecting that number's reputation protects everything else you do with it, including texting.
• 10 simultaneous calls: call quality and sane behavior. It stops a misconfigured automation from dialing your whole contact list at once.
• Monthly spend ceiling ($150 default): your bill. Voice minutes are metered ($40/month including 350 minutes then $0.12/minute, or pure pay-as-you-go at $0.12/minute), and the ceiling exists so a runaway week pauses the feature and notifies the workspace owner instead of silently running up charges. You can raise the ceiling from the Voice Agents page under Marketing when your real usage grows.

Inbound answering does not count against the daily outbound cap; Current keeps answering your line regardless. Opt-outs are also enforced before every outbound call, independent of the caps.

If you routinely bump into a limit, that is a good problem: it usually means the reminders and follow-ups are working. Upgrade your plan tier from the Marketplace for higher caps, or reach out to support if your legitimate volume outgrows what the tiers offer.