How many calls can my workspace make per day, and why is there a limit?
Workspaces can place up to 300 outbound AI calls per day, with rate and spend caps that protect your number's reputation and your bill.
Your workspace can place up to 300 outbound AI calls per day, at a pace of at most 2 calls per second and 10 simultaneous calls, and any single call is capped at 25 minutes. Minutes beyond your plan are paid from your phone call balance, and a monthly reload limit, if you set one, caps what your card can be charged. The Professional plan doubles the calls-per-second, simultaneous, and daily caps; no tier is unlimited, by design.
Here is what each cap protects:
- 300 calls per day and 2 calls per second: your number's reputation. Carriers flag numbers that suddenly blast out calls, and a Spam Likely label can take weeks to shake. Keeping volume in a normal small-business range is the single best defense. Since Current calls from your one real business number, protecting that number's reputation protects everything else you do with it, including texting.
- 10 simultaneous calls: call quality and sane behavior. It stops a misconfigured automation from dialing your whole contact list at once.
- Monthly reload limit: your bill. Voice minutes are billed at $49/month including 250 minutes and a phone number, then $0.20 per additional minute from your phone call balance. If you set a limit, automatic reloads of that balance stop for the month once they reach it, and you are notified instead of charges silently running up. There is no limit unless you set one, in Settings, under Messaging.
Inbound answering does not count against the daily outbound cap; Current keeps answering your line regardless. Opt-outs are also enforced before every outbound call, independent of the caps.
If you routinely bump into a limit, that is a good problem: it usually means the reminders and follow-ups are working. Upgrade your plan tier from the Marketplace for higher caps, or reach out to support if your legitimate volume outgrows what the tiers offer.
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More in AI voice calling
Can I use my texting number for AI calling? Do I need a second number?
Yes. Current calls and answers on your existing workspace number, and if you do not have one, the plan includes a new number. A number set up for calling also works for texting later.
How much does AI calling cost per minute, and how is it billed?
$49/month includes 250 minutes of talk time and a phone number, then $0.20 per additional minute. Additional minutes are paid from a phone call balance that reloads itself, and adding AI calling puts $20 in it for free.
How do customers know they are talking to an AI, and can they ask for a human?
Every call opens with a mandatory greeting that names your business, identifies Current as an AI assistant, and offers a transfer to a human anytime.
What does Current know about my business, and how do I edit it?
Current builds a short profile of your business from your website and what Coastline already knows, then uses it to answer callers. You can edit it or rebuild it any time from the Voice Agents page.